Critical IP range block from US to IT

Posted by webstyler, 03-28-2008, 12:52 PM
Hello from 36 hours we have really critical issue: we have 3 server with Liquidweb that have problem to "resolve" a server locate in Italy Email sent from server with LW to Italy server is not sent and stay in queue. We try to force delivery and error is: Message 1Je39R-0000wk-3N is not frozen LOG: MAIN cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1Je39R-0000wk-3N delivering 1Je39R-0000wk-3N Connecting to italyserver.com [**.**.**.**]:25 ... failed: Connection timed out (timeout=5m) LOG: MAIN italyserver.com [**.**.**.**]:25 Connection timed out LOG: MAIN == email@italyserver.com R=lookuphost T=remote_smtp defer (110): Connection == timed out -- We have check, there aren't problem with port and firewall All seesm ok, for all server We have try to restart exim, reboot, .. Emails don't start from 3 server LW to 1 in Italy We have try to ping from server LW the Italian server and the problem is the same, found IP but 100% packet lost.. If we ping from 3 server LW a IP of server that is "over" the server IT is all ok The problem seems only with single IP So, we have try to send from server in Italy to 1 of 3 server under LW.. same problem ------ Message 1JeSBO-0003CD-HO is not frozen LOG: MAIN cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1JeSBO-0003CD-HO delivering 1JeSBO-0003CD-HO Connecting to mail.serverlw.it [**.**.***.**]:25 ... failed: Connection timed out (timeout=5m) LOG: MAIN mail.serverlw.it [**.**.***.**] Connection timed out LOG: MAIN == email@serverlw.it R=lookuphost T=remote_smtp defer (110): == Connection timed out ------ ????? LW support not have suggest solutions and also Italian support not have idea of problem solution

Posted by tracerouteme, 03-28-2008, 03:28 PM
Run mtr from both the servers and check where it is getting blocked. mtr IPhere Run the following command to check whether IP of the remote server is blocked in the server. iptables -L -n |grep IPhere

Posted by webstyler, 03-28-2008, 05:44 PM
Ok, I check But is possible that any 3 server block external server and IP range of LW ? Tx

Posted by LoganNZ, 03-28-2008, 07:43 PM
same firewall setups?

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